John provided the context for his work, noting that transport is a significant contributor to cost of living pressures; the current bus contract model is not appropriate to the complexities of running electric buses, and that this will require a shift in the way we operate buses.

Frequency is freedom

His work is based on recent changes which have been successfully implemented in Auckland, with the aim of creating a much more frequent service (the motto was “Frequency is Freedom”).  The Auckland project is delivering 5 x the increase in PT user growth compared to population growth.

John identified three stages for the successful campaign, noting that Auckland’s project took 10 years from idea to implementation.:

• Gain popular support (a complex and sophisticated engagement campaign would be required)
• Get a political mandate with clear commitments
• Bed down the technology within transport agencies.

A recent project in Auckland is delivering 5 x the increase in PT user growth compared to population growth.